Privacy Policy
How TCS Communications Corp. collects, uses, and protects information submitted through this site.
Information we collect
When you submit a form on this site — a project inquiry, a service request, a careers application, or a newsletter signup — we collect the information you choose to provide. That typically includes your name, email address, telephone number, company or property name, town, and the details of your message.
Our web host may also record standard technical information such as IP address, browser type, and pages visited, for security and basic traffic measurement.
How we use it
We use the information you provide to respond to your inquiry, to prepare proposals and designs, to deliver and support systems we install, and to maintain service records for your installation. If you sign up for our newsletter we will use your email address to send it, and you can unsubscribe at any time.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
Sharing
We may share limited information with service providers who work on our behalf — for example manufacturers processing a warranty claim, subcontractors assigned to your project, or the platforms we use for email and project management. These parties are permitted to use the information only to provide services to us.
We may also disclose information where required by law or to protect our legal rights.
System and network data
Where you have a support agreement that includes remote monitoring, we collect operational data from your installed system — device status, network health, error conditions, and similar diagnostics — in order to provide that service. We treat system credentials and network documentation as confidential.
Retention
We retain project and service records for as long as needed to support your system and to meet our legal, warranty, and accounting obligations. Inquiry records that do not become projects are kept for a limited period and then removed.
Your choices
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info@tcscommunications.com. You may unsubscribe from marketing email at any time using the link in any message.
Cookies
This site uses only the cookies necessary for it to function. If analytics or marketing cookies are added in future, this policy will be updated and consent obtained where required.
Contact
Questions about this policy can be directed to TCS Communications Corp., 85 Lafayette Road, Salisbury, MA 01952 — info@tcscommunications.com or (978) 465-7932.